Client Management Tips for Digital Nomads
For digital nomads, trusting relationships with clients are key to success. First, transparent communication. Build trust by providing weekly updates via Slack or Zoom.
Second, clarify contracts. When contracting externally through Upwork, create a Scope of Work (SOW) to prevent scope overruns.
Third, coordinate time zones. Schedule meetings in your client's time zone using Calendly.
Fourth, leverage feedback. Immediately incorporate client feedback to improve project quality. For example, responding to content draft revision requests within 24 hours increases satisfaction.
Fifth, build ongoing relationships. Connect on LinkedIn after completing a task or send a quick greeting during the holidays. Additionally, sharing project progress on Asana enhances transparency.
These tips will ensure long-term partnerships with your clients.